# Fini ## Docs - [Analytics](https://docs.usefini.com/analytics/analytics.md): Measure your agent's performance across conversations, resolution rates, and more. - [Inbox](https://docs.usefini.com/analytics/inbox.md): Review every conversation your agent has handled, with full execution traces. - [Test Suite](https://docs.usefini.com/analytics/test-suite.md): Validate your agent's behaviour before deploying changes. - [Reply Behavior](https://docs.usefini.com/automations/reply-behavior.md): Control how your agent posts on each channel: silent, internal note, or direct reply. - [Rulebook](https://docs.usefini.com/automations/rulebook.md): Build structured workflows your agent executes mid-conversation. - [Actions](https://docs.usefini.com/configuration/actions.md): Define API calls your agent can execute mid-conversation: order lookups, status updates, and more. - [Attributes](https://docs.usefini.com/configuration/attributes.md): Configure the user data your agent automatically fetches with every message. - [Deploy](https://docs.usefini.com/configuration/deploy.md): Connect your agent to Zendesk, Intercom, Slack, and other support channels. - [Prompts](https://docs.usefini.com/configuration/prompts.md): Define your agent's persona, reasoning approach, and channel-specific behaviour. - [Sources](https://docs.usefini.com/configuration/sources.md): Connect your knowledge base: links, files, Google Drive, Notion, Confluence, and more. - [Tags](https://docs.usefini.com/configuration/tags.md): Automatically classify every conversation using AI-powered tag groups and use those classifications to drive Rulebook logic. - [Introduction](https://docs.usefini.com/introduction.md): Welcome to Fini. The documentation for building, configuring, and deploying autonomous support agents. - [Quickstart](https://docs.usefini.com/quickstart.md): Get your first Fini agent live in a few steps.