Get chat history

Allows you to fetch chat history for a particular source, or all sources. Valid values are “all”,“zendesk”,“slack”,“discord”,“widget”,“intercom”,“ui”,“api”

Epoch timestamp in milliseconds for the start date of history

Epoch timestamp in milliseconds for the end date of history

Name of your bot in Fini Dashboard

Epoch timestamp corresponding to the exact time when the question was asked

Source used to ask the question

Question asked on Fini

Answer received from Fini

Categories assigned by Fini

This field gives detailed info on the knowledgebase used to formulate the answer

A list of messages comprising the conversation so far.