Endpoint Examples
Get chat history
Endpoint Examples
Get chat history
This endpoint allows you to fetch chat history
GET
/
v2
/
bots
/
requests
/
public
Query
source
array
default: "none"requiredAllows you to fetch chat history for a particular source, or all sources. Valid values are “all”,“zendesk”,“slack”,“discord”,“widget”,“intercom”,“ui”,“api”
startEpoch
number
default: "none"requiredEpoch timestamp in milliseconds for the start date of history
endEpoch
number
default: "none"requiredEpoch timestamp in milliseconds for the end date of history
Response
botName
string
Name of your bot in Fini Dashboard
createdAt
number
Epoch timestamp corresponding to the exact time when the question was asked
source
string
Source used to ask the question
question
string
Question asked on Fini
answer
string
Answer received from Fini
categories
string
Categories assigned by Fini
basedOn
array
This field gives detailed info on the knowledgebase used to formulate the answer
messageHistory
array
A list of messages comprising the conversation so far.