Create Knowledge Item
This endpoint creates a new knowledge item in your Fini workspace.
Headers
API key for authentication. Format: Bearer your_api_key_here.
Body Parameters
List of bot IDs that this knowledge item should be associated with.
Status of the item. Valid values: LIVE, IN_REVIEW, DRAFT.
The main question this knowledge item addresses.
The answer to the question.
Instruction associated with the item, used for bot training or human review.
List of similar questions to the main question.
List of keywords to help with search and categorization.
Categories under which the item is grouped.
Subcategories under which the item is grouped.
Whether this item is marked for escalation.
Response
Unique ID of the created knowledge item.
ID of the company that owns the knowledge item.
ID of the user who created the knowledge item.
Timestamp of when the item was created.
Timestamp of the last update to the item.
Auto-generated knowledge number.
Status of the item: LIVE, IN_REVIEW, or DRAFT.
The answer text.
The question text.
List of similar questions.
Keywords associated with the knowledge item.
Categories under which the item is grouped.
Subcategories under which the item is grouped.
Whether the item is marked for escalation.
ID of the user who last updated the item.
Instruction associated with the item.