POST
/
v2
/
knowledge-items
/
public
const axios = require('axios');

const url = 'https://api-prod.usefini.com/v2/knowledge-items/public';
const token = 'your_api_key_here'; // Replace with your actual API key

const headers = {
  'authorization': `Bearer ${token}`,
  'Content-Type': 'application/json'
};

const data = {
  botIds: ['1167ae66-8dg3-4765-9f08-fb558232089t'],
  status: 'LIVE',
  question: 'check2',
  answer: 'check',
  instruction: null,
  similarQs: ['similar question'],
  keywords: ['keyword 2'],
  categories: ['Hello2'],
  subcategories: ['Hello'],
  escalation: false
};

axios.post(url, data, { headers })
  .then(response => {
    console.log(response.data);
  })
  .catch(error => {
    console.error('Error:', error);
  });

{
  "id": "ce99afbb-9f3a-4697-81e8-4858f48895e2",
  "companyId": "ad0d8969-ef32-4cbf-a098-9260baf9c130",
  "userId": "72fb4eea-207d-43ae-9b4c-274eac4e57d6",
  "createdAt": "2025-04-08T13:48:22.917514+00:00",
  "updatedAt": "2025-04-08T13:48:22.917514+00:00",
  "knowledgeNumber": 240,
  "status": "LIVE",
  "answer": "check",
  "question": "check2",
  "similarQs": ["similar question"],
  "keywords": ["keyword 2"],
  "categories": ["Hello2"],
  "subcategories": ["Hello"],
  "escalation": false,
  "updatedBy": "72fb4eea-207d-43ae-9b4c-274eac4e57d6",
  "instruction": null
}

​
Headers

​
Authorization
string
required

API key for authentication. Format: Bearer your_api_key_here.

​
Body Parameters

​
botIds
array[string]
required

List of bot IDs that this knowledge item should be associated with.

​
status
string
required

Status of the item. Valid values: LIVE, IN_REVIEW, DRAFT.

​
question
string
required

The main question this knowledge item addresses.

​
answer
string
required

The answer to the question.

​
instruction
string
required

Instruction associated with the item, used for bot training or human review.

​
similarQs
array[string]
required

List of similar questions to the main question.

​
keywords
array[string]
required

List of keywords to help with search and categorization.

​
categories
array[string]
required

Categories under which the item is grouped.

​
subcategories
array[string]
required

Subcategories under which the item is grouped.

​
escalation
boolean
required

Whether this item is marked for escalation.

​
Response

​
id
string

Unique ID of the created knowledge item.

​
companyId
string

ID of the company that owns the knowledge item.

​
userId
string

ID of the user who created the knowledge item.

​
createdAt
string

Timestamp of when the item was created.

​
updatedAt
string

Timestamp of the last update to the item.

​
knowledgeNumber
integer

Auto-generated knowledge number.

​
status
string

Status of the item: LIVE, IN_REVIEW, or DRAFT.

​
answer
string

The answer text.

​
question
string

The question text.

​
similarQs
array[string]

List of similar questions.

​
keywords
array[string]

Keywords associated with the knowledge item.

​
categories
array[string]

Categories under which the item is grouped.

​
subcategories
array[string]

Subcategories under which the item is grouped.

​
escalation
boolean

Whether the item is marked for escalation.

​
updatedBy
string

ID of the user who last updated the item.

​
instruction
string

Instruction associated with the item.

const axios = require('axios');

const url = 'https://api-prod.usefini.com/v2/knowledge-items/public';
const token = 'your_api_key_here'; // Replace with your actual API key

const headers = {
  'authorization': `Bearer ${token}`,
  'Content-Type': 'application/json'
};

const data = {
  botIds: ['1167ae66-8dg3-4765-9f08-fb558232089t'],
  status: 'LIVE',
  question: 'check2',
  answer: 'check',
  instruction: null,
  similarQs: ['similar question'],
  keywords: ['keyword 2'],
  categories: ['Hello2'],
  subcategories: ['Hello'],
  escalation: false
};

axios.post(url, data, { headers })
  .then(response => {
    console.log(response.data);
  })
  .catch(error => {
    console.error('Error:', error);
  });

{
  "id": "ce99afbb-9f3a-4697-81e8-4858f48895e2",
  "companyId": "ad0d8969-ef32-4cbf-a098-9260baf9c130",
  "userId": "72fb4eea-207d-43ae-9b4c-274eac4e57d6",
  "createdAt": "2025-04-08T13:48:22.917514+00:00",
  "updatedAt": "2025-04-08T13:48:22.917514+00:00",
  "knowledgeNumber": 240,
  "status": "LIVE",
  "answer": "check",
  "question": "check2",
  "similarQs": ["similar question"],
  "keywords": ["keyword 2"],
  "categories": ["Hello2"],
  "subcategories": ["Hello"],
  "escalation": false,
  "updatedBy": "72fb4eea-207d-43ae-9b4c-274eac4e57d6",
  "instruction": null
}