GET
/
v2
/
knowledge-items
/
public
const axios = require('axios');

const url = 'https://api-prod.usefini.com/v2/knowledge-items/public';
const token = 'your_api_key_here'; // Replace with your actual API key

const headers = {
    'authorization': `Bearer ${token}`
};

const params = {
    status: 'LIVE', // or IN_REVIEW, DRAFT
    question: 'upgrade',
    answer: 'premium plan',
    keyword: 'subscription',
    category: 'Pricing',
    subcategory: 'Plans',
    escalation: false,
    instruction: 'Answer questions related to pricing clearly.'
};

axios.get(url, { headers, params })
    .then(response => {
        console.log(response.data);
    })
    .catch(error => {
        console.error('Error:', error);
    });

{
    "knowledgeItems": [
        {
            "id": "2861f1b4-e0f9-44a2-a6bb-3ea7b824d690",
            "companyId": "ad0d8969-ef32-4cbf-a098-9260baf9c130",
            "userId": "72fb4eea-207d-43ae-9b4c-274eac4e57d6",
            "createdAt": "2025-04-02T12:43:15.875146+00:00",
            "updatedAt": "2025-04-07T22:23:13.114502+00:00",
            "knowledgeNumber": 239,
            "status": "DRAFT",
            "answer": "I've reviewed the check you wrote in about",
            "question": "Banking- Cancel Check",
            "similarQs": [],
            "keywords": [],
            "categories": [],
            "subcategories": [],
            "escalation": false,
            "updatedBy": "72fb4eea-207d-43ae-9b4c-274eac4e57d6",
            "instruction": null,
            "botIds": {
                "1167ae66-8da3-4765-9f08-fb558232059e": "SUCCESS"
            }
        }
      ]
  }

​
Query Parameters

​
status
string

Filter knowledge items by status. Valid values: LIVE, IN_REVIEW, DRAFT.

​
question
string

Filter items containing this question

​
answer
string

Filter items containing this answer

​
keyword
string

Filter items that include the specified keyword.

​
category
string

Filter items under a specific category.

​
subcategory
string

Filter items under a specific subcategory.

​
escalation
boolean

Filter items marked for escalation

​
instruction
string

Filter items by the associated instruction content

​
Headers

​
Authorization
string
required

API key for authentication. Format: Bearer your_api_key_here.

​
Response

​
success
boolean

Indicates if the API call was successful.

​
data
array

List of matching knowledge items.

const axios = require('axios');

const url = 'https://api-prod.usefini.com/v2/knowledge-items/public';
const token = 'your_api_key_here'; // Replace with your actual API key

const headers = {
    'authorization': `Bearer ${token}`
};

const params = {
    status: 'LIVE', // or IN_REVIEW, DRAFT
    question: 'upgrade',
    answer: 'premium plan',
    keyword: 'subscription',
    category: 'Pricing',
    subcategory: 'Plans',
    escalation: false,
    instruction: 'Answer questions related to pricing clearly.'
};

axios.get(url, { headers, params })
    .then(response => {
        console.log(response.data);
    })
    .catch(error => {
        console.error('Error:', error);
    });

{
    "knowledgeItems": [
        {
            "id": "2861f1b4-e0f9-44a2-a6bb-3ea7b824d690",
            "companyId": "ad0d8969-ef32-4cbf-a098-9260baf9c130",
            "userId": "72fb4eea-207d-43ae-9b4c-274eac4e57d6",
            "createdAt": "2025-04-02T12:43:15.875146+00:00",
            "updatedAt": "2025-04-07T22:23:13.114502+00:00",
            "knowledgeNumber": 239,
            "status": "DRAFT",
            "answer": "I've reviewed the check you wrote in about",
            "question": "Banking- Cancel Check",
            "similarQs": [],
            "keywords": [],
            "categories": [],
            "subcategories": [],
            "escalation": false,
            "updatedBy": "72fb4eea-207d-43ae-9b4c-274eac4e57d6",
            "instruction": null,
            "botIds": {
                "1167ae66-8da3-4765-9f08-fb558232059e": "SUCCESS"
            }
        }
      ]
  }