Documentation Index
Fetch the complete documentation index at: https://docs.usefini.com/llms.txt
Use this file to discover all available pages before exploring further.
What is Fini?
Fini lets you build, configure, and deploy autonomous support agents across your existing channels: Zendesk, Intercom, Slack, and more. Your agent handles conversations, follows structured workflows, and escalates to human agents when needed. Every part of its behaviour, from how it classifies conversations to how it responds, is configurable through the Fini dashboard.How the docs are organised
Configuration
Set up tags, knowledge sources, user attributes, actions, prompts, and deployment channels.
Automations
Build structured workflows with Rulebook and control how your agent posts with Reply Behavior.
Analytics & Testing
Review conversations in Inbox, measure performance in Analytics, and validate with Test Suite.
Quickstart
Get your first agent live in minutes.