Skip to main content
Use the Facebook card on Deploy to authorize Pages and manage their saved settings in Fini. Each Page has its own connection and agent selection.
This setup saves Page authorization and settings only. It does not enable receiving Facebook comments or Messenger messages, or sending replies. An authorized Page is not a live messaging channel.

​
Connect Pages

1

Open Facebook setup

Open Deploy and select the Facebook card. For a new connection, click Connect; the Page management screen also offers Connect Facebook. Continue to Facebook to grant access.
2

Review the Pages Facebook shares

Return to Fini and review Choose Pages to connect. Select the Pages you want to save, then use the Save action, which shows the selected Page count. Pages missing required permissions or Page tasks cannot be selected; the picker explains what is missing.
3

Manage saved settings

Expand a Page under Saved Pages. Under Bot Routing, choose an agent or No bot selected. Under Reply Settings, set the reply lag in seconds; the default is zero. Click Save Changes. These are saved settings, not activation of receiving or replying.
Use Manage Facebook Pages to add Pages or resume an unfinished selection. Closing the picker does not disconnect saved Pages. If the selection expires, click Choose Pages again. If a previous save is pending, use Retry saving Pages to retry the same selection. Configure Reply Behavior links to the shared Reply Rules settings, not a separate set of rules for that Page.

​
Reconnect Page access

Fini checks saved Page access when the Page list loads. It does not continuously monitor an open screen for changes made in Facebook. If Fini confirms lost access, the Page needs reconnection. Use Reconnect on the Page or Reconnect Page in the access-loss notice, then complete authorization for that Page. The existing Page settings and history are retained. Continue only acknowledges the notice; it does not restore access. An unavailable verification check is not the same as confirmed lost access. Retry loading the Page list before changing the connection.

​
Disconnect a Page

Open the Page’s actions menu, choose Disconnect, and confirm Disconnect Page. This removes that Page’s saved access from Fini while retaining its history and settings. Other Pages are not disconnected. Disconnecting in Fini does not revoke the app’s authorization in Facebook. Manage Facebook-side grants in Facebook business integrations if you also want to remove that access.

​
Troubleshooting

Fini can only list Pages shared by the current Facebook authorization. Click Missing a Page?, review the Page’s access in Facebook business integrations, then explicitly click Update Facebook access. No new Pages to connect means the returned Pages are already saved, not that every Page you own is connected.
Read the missing-permission or Page-task message and update access in Facebook. A Page with conflicting workspace ownership cannot be installed into another workspace; resolve that ownership with your Fini contact rather than repeatedly authorizing it.
Authorization and saved settings do not enable message receiving or replies. Check availability with your Fini contact before planning a Facebook or Messenger rollout.