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POST
Capture Inbox conversations and link existing cases in one batch. Select between 1 and 50 conversations and cases combined. Captures are validated before the atomic write. With requestId, retries reuse deterministic case IDs for the same batch. Without it, an existing matching conversation case in the group is reused when available.

Headers

string
required
Bearer token containing your workspace API key. The key needs write scope.

Path parameters

string
required
Criteria-group UUID.

Body parameters

array
required
Unique Inbox conversation UUIDs, up to 50. Send an empty array when adding only existing cases.
array
Unique existing case UUIDs, up to 50.
string
Optional UUID for stable retry deduplication. Reuse it only for the same batch.

Response

Returns the created or linked case UUIDs.