Conversations
Mark feedback resolved
Mark a negatively rated conversation event as resolved or unresolved.
POST
Updates the resolution flag on one event, then recalculates the parent conversation’s
resolved value from all negatively rated Fini responses in that conversation.
Use Send conversation feedback first to record a thumbs-down event, then call this endpoint when the issue behind that feedback has been handled.
Headers
string
required
Bearer token containing your Fini workspace API key. Format:
Bearer fini_... The key needs write scope.string
required
Send
application/json.Path parameters
string
required
Conversation ID containing the event.
Body parameters
string
required
ID of the event to update. The event must belong to the conversation and workspace.
boolean
required
Whether the feedback on this event has been resolved.
Response
boolean
true after the event and conversation resolution state have been updated.Resolution recalculation
After the event is updated, Fini examines all Fini-authored events withapproved=false:
- no negatively rated Fini events sets the conversation’s
resolvedvalue tonull - all negatively rated Fini events resolved sets it to
true - any unresolved negatively rated Fini event sets it to
false
Errors
400 Bad Request
400 Bad Request
The body fails validation.
eventId must be a non-empty string, and resolved must be a boolean.403 Forbidden
403 Forbidden
The API key does not include the
write scope required for this route.406 Not Acceptable
406 Not Acceptable
The conversation or event is inaccessible, the conversation has no events, or the supplied event does not exist in the conversation.
500 Internal Server Error
500 Internal Server Error
Fini could not load or update the requested conversation event.

