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These authenticated endpoints list your workspace’s help centers and report on public-site visits, searches, and article feedback. They are separate from agent conversation analytics.

List help centers

Find help center IDs and inspect appearance, language, and password-protection metadata.

Get analytics

Read summary metrics, daily activity, top articles, searches, and feedback.

Export analytics

Download articles, searches, or events as CSV.
Analytics use Unix milliseconds with an inclusive start and exclusive end. Use the help center ID, not its agent ID. See Deploy → Help Center for dashboard setup, translations, and article passwords.